Business Plans

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There is adage says that the costumer is a king. That adage is still relevant to recent situations or even become a universal thing. The seller will not be able to sell if there are no customers, on the contrary costumers also will not be able to meet all their needs if there are no sellers.

According to us, an effort for keeping costumers is much more difficult than getting new customers. Every business activities are competing for keeping their costumer with many ways so that their costumer does not move to other competitor. Serving the costumer as a king is much perceived by companies that majored in the service field.

Let us look at the bank, every bank are competing to provide best services to its customers. Starting from opening the door, say greetings, friendly faces with smiling from the staff until offering other things that can be assist. Then let us look at how the car dealer provides services, starting from opening the door with a friendly face from the customer service, then to give various explanations about a product that he sold, say greetings until escort them back to the exit door when they are going home.

That kind of tricks is using to win the heart of the customer so that the seller can build relationship with the costumer. If you want to survive, that’s the price.

Image: compassclaims.com.au

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