Business Plans

Archive for the ‘Business Strategy’ Category

We often heard rumors both in government companies and private companies that promoting an employee to a new job can emerge many problems. Classic criteria for someone to be promoted to higher position according to management theory are: has enough time to acquire that position, which can be indicate from education, seniority, quite capable according to the written test.

The management believes and predicts that this person is able to lead and innovate for the company’s progress. He is able to become a positive motivator for the subordinates so that he can build a solid working team. But sometimes specific things above are neglected, for the matter of regionalism, a manager is pressing by the board of directors, a letter from the director general, so the classic problems often occur when that person already take that position. But this thing is hard to change. Probably we as eastern people often difficult to distinguish between family matter and job matter. This thing does not apply to foreign companies.

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All companies will always face complex and rapid changing environment in the present and future. This kind of situation requires a very different management system which was successfully been used in the past. Performance measurement is a very important factor for the company. All this time, performance measurement is traditionally focused only on the financial side.

Company’s performance measurement that focused only on the financial side often ignored the other aspects. To fix this situation, then non-financial measurement is include, for example, from the aspect of time, customer satisfaction, quality and adaptation process in changing situation.

Balanced Scorecard is an alternative of this performance measurement. The advantage of Balanced Scorecard approach is that this approach seeks to translate the company’s vision and strategy into objectives and measures which can be seen from four perspectives, namely: financial perspective, customer perspective, internal business process perspective and learning and growth process perspective.

The discussion in this research will be focused on the third perspective, namely the internal business process perspective. Nevertheless, the author does not regard this perspective as a separate perspective fom the other perspectives. In this internal business process perspective, the manager is trying to identify the critical processes in order to achieve the objectives that contained in the customer perspective and financial perspective.

Therefore, the company usually will develop the goal of this internal business process perspective, after the company set the goal in the financial perspective first.

There is a question that continues disturbing our minds. Why most of the people are difficult to start a business? Thousands of reasons may arise for this question. Even though the reasons sometimes seem ridiculous. There are many things that consider as obstacles, starting from capital, place, courage, risk and others.

We often got stuck by things that people say and see. This can be dangerous. We have to believe ourselves and ignored what other people say about us. This awareness should also be possessed by the entrepreneur. Then it leaves to us for choosing the right business. What is our potential to become an entrepreneur?

Each person probably would give different answer. Some of the potentials are like spirit, will, talent, skills, finance, courage, experience, and knowledge. Everything depends on our decision. We may take other people experiences in running a business. But the point is, we have to be ourselves. Everyone has their own experience and this will never be the same on each person.

Effective communication skill is indeed an element that should be mastered by any businessman and the professionals – whether they act as manager, executive staff or business owner. Here we will try to explain the four basic principles that we might have to always remember when we wanted to be a productive communicator.

Principle # 1: Focus on solutions, rather than on problems. Find faults and blame another person is easy, and intuitively, many people like this but this is just a waste of time, and that’s why a lot of activities are stalled.

Principle # 2: Change the words Can not become Can, psychology experts say, sometimes we do not realize the more the word “no” and other negative words that we speak, will encourage our behavior toward the negative (can not, unable, etc.). On the contrary, with the positive framing sentences, and repeatedly done, this will make our behavior become more optimistic and more productive.

Principle # 3: Say what you want, not what you do not want, which teaches us to always make positive framing sentences when we want to convey the message.

Principle # 4: Focus on the future, not on the past. This principle will make our partners get much respect. And it will make us able to focus on solutions, towards a better future.